Operations Management (Pizza Corner)

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Operations Management: The Pizza Corner |

Quantitative Business Analysis II |

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Team Members |

Vivek Varghese Mathew | 1020925 |

Yogesh Gupta | 1020927 |

Rajni Gupta | 1020938 |

Richa Dutta | 1020941 |

Sharon Fernandes | 1020943 |

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Table of Contents

S.No. | Contents | Page No. |

1. | Introduction | 3 |

2. | The Operations System | 4 |

3. | Conclusion | 6 |

4. | Appendix | 7 |

Introduction

The Pizza corner was established in 1996 by Global Franchise architects. Becoming the industry leader in the Quick service Hospitality Business was the single most motivating factor that brought Pizza Corner to Chennai, India. Since then pizza corner has made its presence almost all big cities; Bangalore, Delhi, Mangalore, Noida, Gurgaon, Varanasi etc. Pizza corner had developed a reputation for commitment to product quality that was deeply engraved into the restaurant managers. The major competitors of The Pizza corner are Domino’s, Papa Johns and Smoking Joes. The Pizza Corner has a large customer base all over India and is a brand that People trust implicitly to consistently deliver a quality experience. Because of its excellent operating system pizza corner is well poised for International expansion. The emphasis of Pizza Corner is on quality, cleanliness and speed of service.

The Pizza Corner offers many varieties of pizzas ranging from innovative pizzas; hand toast crust, Italian crust deep pan etc, as well as appetizers, pastas, salads, bakes, and deserts. All are available at Dine-Ins, Delivery and Express Counters.

Pizzas are becoming a very popular meal option in these days. Home delivery is also a preferred option among the customers. Pizza Corner realised that across India, 39 minutes is an ideal, achievable time frame for delivering hot and fresh pizza, to the guest. Should a pizza not be delivered within 39 minutes, in specified delivery zones, the pizza comes free.

The Operations System

The order...