Fiji Airways

FIJI AIRWAYS Operations Improvement Strategy Goods and Services Strategy

Group Two Amrish Narayan – S11005566 Sanjay Kumar – S90378880 Avinesh Bhan – S98001828 Sharon – S01000793 Timoci Tora – S11100525

Fiji Airways Operation Strategy on Goods & Services

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Table of Contents

Table of Contents .............................................................................................................................. 2 1 2 3 4 5 6 Executive Summary ................................................................................................................... 3 Introduction .............................................................................................................................. 3 Background Information ............................................................................................................ 4 Objectives | Vision..................................................................................................................... 4 Problem Statement.................................................................................................................... 4 Problem Analysis ....................................................................................................................... 5 6.1 6.2 6.3 6.4 7 8 9 10 11 12 Fiji Airways Inflight Services................................................................................................ 6 Competitive Service Analysis .............................................................................................. 6 SWOT Analysis ................................................................................................................... 7 Analysis of Solution and Alternatives .................................................................................. 8

Detailed Recommendation ........................................................................................................ 8 Implementation Plan...