Improving Cloud Service Reliability

Department: Technology Management

Date: April 04,2013

Speaker: Dr. Mahmud

Improving Cloud Service Reliability - A System Accounting Approach

Summary of the talk : Software as a Service (SaaS) in a cloud computing environment allows these companies to focus on providing more competitive services instead of maintenance. As delivery of computing as a service, a trustworthy cloud service widely depends upon its reliability. For this reason, a newly defined Quality of Reliability (QoR) for cloud services is proposed in this paper. To achieve a good QoR, we not only analyze system events from both service consumers and providers, but also provide a layered composable system accounting architecture for cloud systems. A pipelined approach and a dependence estimation algorithm are introduced for pattern recognition and event analysis and prediction. A self-healing layer is also designed to achieve automatic recovery by re-composing services according to their functionalities and non-functional requirements. An implementation of this framework in an education services environment confirms the advantages over extant system accounting systems.

The things you learned from this talk : Cloud computing comes into focus only when you think about what IT always needs: a way to increase capacity or add capabilities on the fly without investing in new infrastructure, training new personnel, or licensing new software. Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT's existing capabilities.

Closely related to SaaS, Web service providers offer APIs that enable developers to exploit functionality over the Internet, rather than delivering full-blown applications. They range from providers offering discrete business services -- such as Strike Iron and Xignite -- to the full range of APIs offered by Google Maps, ADP payroll processing, the U.S. Postal Service, Bloomberg, and even conventional credit...