Bsa Syllabus

Part 1 Human Resources

BSA/375

March 3, 2014

Service Request SR-rm-022 – Part 1

Introduction

Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people with projected annual earnings totaling approximately $46 million. The company is completely owned by Riordan Industries which is a Fortune 1000 enterprise with revenues of up to $1 billion. The company’s merchandises consists of plastic beverage containers that are produced at its plant in Albany, Georgia; custom plastic parts are manufactured at its plant in Pontiac, Michigan; and plastic fan parts are created at its facilities in Hangzhou, China. The research and development are done at the corporate office in San Jose, California. Riordan's most important customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers ("Riordan Manufacturing", 2013).

The human resource information system at Riordan Manufacturing was executed in 1992. Riordan’s human resource system is out-of-date by the hardware and the practices that are used by employees to modernize or upload information. An advanced human resource management system can improve the company. According to the Service Request SR-rm-022, Riordan plans to put into place many of the existing HR tools into one integrated application so the company is able to benefit from a more refined information system within the Human Resource Department.

Information-Gathering Techniques and Systems Analysis Tools

Information gathering and system analysis techniques are used to certify that the information collected will meet the necessities of the organization and the employees using the system. The main bases of information gathering should first be from the employees who are using the current system and using the new one. Employees are able to tell you what works and doesn’t work well, what they like about the current system, and what...