Mindsets

Mental Model/Mindsets

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Mental model/mindsets

Introduction

Mindsets are the foundation that drive people toward either a successful outcome or keep them stuck in the same place (Johnson-laird, et al 2009). In commerce, many moral failures can be traced to narrow or blinded mental models that prevent taking into account the ethical magnitudes of a decision or act. In short, some of these are triggered by a failure to query management conclusions and directions from an ethical opinion, because of focused mindsets that construct a perceived authority of management whose directions one should follow (Werhane, Hartman & Archer, 2013). The business should know how important mindset is to success. They know that they need to influence customer choice to sell their products, and they invest a lot in delivering marketing plans to gain and retain customers.

Impacts of Mental Models/Mindsets

Mental models serve to conceptualize, focus and shape our experiences, but in so doing, they sometimes cause us to ignore data and occlude critical reflection that might be relevant or, indeed, necessary to practical decision making (Werhane et al., 2013.) Under optimal conditions, we reach decisions through an ethical decision making process. One formulation of this process is framed as follows: A decision maker becomes aware of a present issue; gathers facts relevant to the ultimate decision; identifies alternative solutions to the dilemma at hand; considers stakeholders implicated or impacted by these alternatives; and reaches a conclusion by comparing and weighing these alternatives, often guided by insights offered by philosophical theory and/or external guidance, as well as by testing solution possibilities by reflecting on their likely consequences from the perspectives provided by other mental models (Hartman and Desjardins, 2008.)

Organizations are vulnerable when leaders stick with obsolete mental models in...