Hrir 3021

HRIR3021 Exam #1 Study Guide

******** This document is intended to be a guide. It does not constitute a contract about what is and is not going to be on the exam. ************

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This guide focuses mainly on the material and content of readings and lectures that I view as most central and vital to class objectives for the first exam. While it is important to know the key concepts listed below, the questions on the exam will also require that students be able to apply and integrate their knowledge to an actual organizational context. For example, students may be asked about the application of topics to a video clip viewed in class or an organization that was discussed in class to exemplify a key concept. The format of the test may be multiple choice, matching and T/F.

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HR Overview: This content comes from both PowerPoint and text from weeks one and two

1. What are the origins of human resources? How has HR evolved over the last century? How has the workplace changed?

a. Origins of human resources- 1900 BF Goodrich-addressing labor concerns

i. 1901 Nation Cash Register Company

ii. Defeated union, handled grievances, safety , and other employee issues, kept track of pending legislation to keep manager in the loop (Other companies followed suit)

b. Changing workplace

iii. Future of unions looked break until Roosevelt administration with pro union stance

iv. 1935 National Labor Relations Act (Wagner Act) required businesses to bargain in good faith with union supported by majority of employees

2. What was the human relations movement and the Hawthorne studies? Who is Elton Mayo?

c. HRM and Hawthorne- need to think about people differently (more than machines)

d. Elton Mayo- psychologist who came up with the study-changing little things about the workplace to improve productivity...