Foundations of Conflict Resolution Management

1. We have determined that the mediator needs certain qualities/attributes and skills to carry out an effective mediation session.

2. Based on your module 2 SLP scenario, please identify and explain the two (2) most salient attributes your mediator demonstrated in this case.

3. As no one is perfect, please identify and explain a weakness or lack of skill you noticed on his/her behalf that negatively affected the proceedings or outcomes.

SLP Assignment Expectations

1. Clearly present the attributes and weaknesses one by one by first defining them, and then elaborating on them.

2. Please respond to the following questions in at least 2 full text pages.

Mediation is a science and an art. Although many mediation skills may be taught, the development of a skilled mediator requires experience in dealing with people in all conditions and under all circumstances. Although there are many intangibles in the definition of a “good” mediator, certain character traits are invaluable. In general a good mediator can be one who is prepared for the unexpected, is adaptable and open minded. Of course there are other good qualities but some of which most mediators will share. Mediation is an efficient and alternative way of resolving legal conflicts without resorting to a trial.  The process revolves around engaging a mediator to act as a neutral third party and help the two conflicting sides come to a mutually beneficial agreement

Trust

A mediator is nothing but a ‘bicholia’ or a “go in between”, whose office is used by the two parties in a dispute to resolve their dispute. We all are familiar with the role a ‘bicholia’ plays in fixing marriages between the parties and an active role he plays in the resolution of disputes between the parties if in case any such situation arises at any time in future. We have seen the members of trading communities using the third parties, informally, to resolve their disputes. There is...