Integrative Learning Project

Busi 650- Integrative Learning Project

Andrew Fagan

Liberty University

Professor Rogers

Table of Contents

1. Abstract 3

2. Organizational Setting 4

2.01 Mission 4

2.02 Products/Services 4

2.03 Customers 5

2.04 Added Value to Organization 6

3. Key Concepts 6

3.01 Total Quality Management 6

3.02 Mass Customization 9

3.03 Six Sigma DMAIC 11

3.04 Benchmarking 13

3.05 Kanban/JIT Services 16

3.06 Kaizen 19

3.07 Supply Chain Management 20

3.08 Enterprise Resource Planning 23

4. References 25

4.01 Complete and Accurate Reference List 25

Abstract

The main purpose of this research is to introduce an organization while looking at their product line, customer base, and position in the market place. Using eight different key concepts learned throughout the course, this paper would attempt to explain in detail how those concepts relate to the organization and what benefits they offer. Finally, this paper will explain what needs to be done in order to successfully implement these key concepts into the organization. This paper will prove that through the implementation of these key concepts a successful business operation will run more efficiently and effectively.

Fagan Corporation is an international manufacturer and marketer of complete solutions that identify and protect premises, products, and people. Its products help customers increase safety, security, productivity and performance labels and signs, safety devices, printing systems and software, and precision die-cut materials. Founded in 1977, the company has millions of customers in electronics, telecommunications, manufacturing, electrical, construction, education, medical, and a variety of other industries. Fagan is headquartered in Buffalo, NY. They employ more than 6,500 people. Operations are in the Americas, Europe, and...