Research Report: the European and Former Soviet Union Mining Equipment Sector, 2015

ResearchMoz.us includes new market research report " The European and Former Soviet Union Mining Equipment Sector, 2015: Industry Size, Shares, Growth, Analysis, Trends And Forecast" to its huge collection of research reports.

This report provides a detailed analysis of customer preferences throughout the European and Former Soviet Union mining sector, focusing on the factors that influence purchasing decisions and the performance of major equipment suppliers. The analysis is based on Timetric’s extensive survey of 100 mine managers and procurement managers.

View report details with TOC at: http://www.researchmoz.us/winning-and-retaining-business-in-the-european-and-former-soviet-union-mining-equipment-sector-2015-report.html

The report is based on responses from a survey of 100 senior managers at operating European and former Soviet Union mines, responsible for the purchase of equipment for plant and mine operations, along with its consumables. Survey respondents came from 23 different countries including: Russia, Sweden, Kazakhstan, Turkey, United Kingdom, Finland, Spain and Ukraine. This included five different commodity groups and a range of surface and underground mining operations.

Executive summary:

Overall trends in the data revealed:

Customer priorities in supplier selection are product quality and availability of parts

Suppliers perform well, but have lower levels of satisfaction in key areas

Caterpillar received the highest average satisfaction ratings in nine of the 16 factors, and was considered the leading supplier for most categories of mining equipment

Account managers make a significant impact in the selection process, alongside suppliers' ability to deliver on time

Customers in Europe and the former Soviet Union are happy with their current supplier but almost one-third are open to change in the medium term

Product quality and reliability was the stand out area identified for improvement

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