Tanglewood Case 3, Answers 2,5, and 6

ASSIGNMENT

Tanglewood Casebook

Case Study 3

Answer Question 2,5, and 6

DATE: 06/13/2015

Describe the best “targets” for your recruiting efforts by considering the job and organizational context. Evaluate the various methods of recruiting in terms of whether they seem more like “open” or “targeted” recruiting, using the information in the book to help you make this decision. If some methods seem more “targeted,” whom do you think they target?

From what I have read most of Tanglewoods recruitment methods are open. Having an open recruitment process allows for all that apply a fair recruitment process because everyone that applies is considered qualified for the position. When Tanglewood utilizes the media and employee referrals, it allows for a large number of applicants to apply. This process, in my opinion makes it an open recruitment process. When an employee refers a candidate for the position, that candidate can be employed without utilizing the Knowledge, Skills and Abilities (KSA) - based method of recruitment. Also, when Tanglewood utilizes the kiosk for applicants interested in a position, It is also an open based recruitment process, because the company is not implementing the recruitment process, but the kiosk is by providing applicants with the visual, testing, and analytical stages that the job will entail.

When the recruitment process is targeted the company identifies the applicants that are qualified. When the Northern Oregon (Region 3) uses staffing agencies in the recruitment process, the agencies are provided with what is needed for an applicant to be qualified for the position. The agency will follow through by assisting the hiring company by providing the targeted recruitment process needed to properly vet the candidate for the position that they will be working on.

Tanglewood’s top management is highly committed to improving customer service quality, and proposes that simply finding the cheapest way to hire is not...