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Proceedings of the
Fourth National Conference on
EMERGING NEW TRENDS
IN MANAGERIAL EXCELLENCE
23rd & 24th March 2015
ENTIME-2015
Organized by
FACULTY OF BUSINESS ADMINISTRATION
SATHYABAMA UNIVERSITY
(Established under section 3 of the UGC Act 1956)
Jeppiaar Nagar, Rajiv Gandhi Salai, Chennai – 600114, Tamil Nadu.
Proceedings of the
Fourth National Conference on
EMERGING NEW TRENDS
IN MANAGERIAL EXCELLENCE
ISBN: 978-93-83409-07-5
Printed and Published by
© Sathyabama
University,
Chennai.
March 2015
Preface
We whole heartedly thank our Chancellor Dr. Col. Jeppiaar, for his initiative and motivation in convening
this conference “Emerging New Trends in Managerial Excellence”, ENTIME 2015, to benefit the research society.
We also thank the Directors, Dr. Marie Johnson and Dr. Maria Zeena Johnson for their valuable guidance in
conducting this Conference.
We are grateful to the Vice Chancellor, Dr. B. Sheela Rani, D e a n p ub li c a t i o n s a nd c o n fe r e n c e s, D r.
T.Sasipraba , Registrar Dr. S. S. Rau, and Controller of Examinations Dr. K. V. Narayanan for their
encouraging support in organizing this Conference.
The Conference provides a platform for research scholars to discuss recent developments in the various
functional areas of Management. We have received more than 500 papers from varied institutions like
University Of Madras, Alagappa University,Annamalai University, LIBA, Manonmaniam Sundaranar
University, Bharath University, Periyar Maniammai University, Bharathiar University, SCSVMV University,
Mc Varghese College Of Arts And Science Kottayam, Kerala, Sri Manakula Vinayagar, Engineering College,
Madagadipet, Puducherry, Maamallan Engg. College,,Ethiraj College For Women, Chennai, Jeppiaar
Engineering College, Madras Christian College, Vels University, Ramakrishna Mission Vivekananda College,
R.K.M. Vivekananada College, Patrician College Of Arts And Science,Alpha Arts And Science College.etc.,...