Cisco Case Study

Cisco was highly successful with its ERP effort. What accounts for this success? What were the most important things that CISCO did correctly?

Cisco’s successful implementation of the ERP system is greatly attributed to the people involved in the implementation of the project. People from different departments got together and worked collaboratively to build a high impact technical system that resolves Cisco’s existing problem and support future growth. Structured approach to address the problem and taking advantage of the expertize of the people involved contributed to cisco’s success. There are many decisions taken during the complete process of the ERP implementation which lead to its success.

* Bringing all the departments to a single platform to build an integrated system instead of three different projects. This significantly reduced the amount of time involved in making the decisions as well as helped in implementing centralized software package for all the departments of Cisco.

* Involving the business community in the implementation of the ERP system is one major move made correctly by the management.

* Bringing KPMG as a partner with great technical skills and business knowledge helped Cisco is selecting the right solution to cater its business needs.

* Structure of the implementation team also played a critical role in cisco’s success involving business and IT team with the consultants in each track. This helped in bringing technical and business team on to the same page boosting the decision making process.

* Rapid iterative prototyping implementation strategy is one of the key contributions to success. Since the cisco team is unaware of complete picture of how the system should work in the beginning of the project it helped the team to improvise over time in building the end package.

* Cisco implemented the modification strategy at the right time customizing the oracle software to support its business processes.

* Creating...