Improving the Workplace with Transformational

Outline

1. What is emotional contagion?

- Emotional contagion is defined as an effective response in which an observer experiences emotions parallel to those of another person

A. Research done on emotional contagion

- The effects

- The causes

2. What is transformational leadership?

- A leader who has charisma and is able to bring people into their fold by their personalities and their beliefs.

A. Research done on transformational leadership

- The effects

- The causes

3. Common issues in the work place with upper management.

- Management doesn’t listen to us…

- New initiatives doesn’t take into account employees opinion

- Management doesn’t care about the work we perform, just the outcomes

- Management doesn’t care if I’m here or not

- Unless I’m in management I’m easily replaced

4. Survey to determine happiness of employees and confidence they have in management

- Outcome of survey

5. Interviews with employees

- Find out their feeling about their work environment?

- What are the common issues they have with management?

- What characteristics do they feel their managers need to improve on?

- Are there management personnel that they believe in?

- What characteristic does this/these management personnel have?

A. Interviews with regular management and identified transformational leaders

- Overall management style

- Thoughts on employees and how to improve performance

- Persuasive styles to get employees to complete tasks that are needed but unpleasant

- Average performance of employees

6. Outcome of interviews

- Common themes

- Is there a preferred management style?

- Is there a transformational leader in the workplace?

- Are the transformational leaders trusted and preferred by the employees?

- What their overall happiness at work?

A. Management interview outcomes

- Performance of employees...