Ups and Fedex

UPS and FedEx

UPS and FedEx are the two most popular delivery companies in the US, in a fast pace world, people need to send and receive items if different sizes, and they need to make sure they count with companies that are responsible, and also work fast. UPS is the king of the road with 25,000 vehicles, this company handles on average 150 pounds per customer, they also delivery international via their airlines.

FedEx on the other hand has a smaller market share; nevertheless, it counts 672 aircrafts, which travels over 375 airports around the planet.

2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center.

1) Smart label created

2) Information sent to processing center

3) Information processed—stored, address corrected

4) Information matched to dispatch plan

5) Package is sorted

6) Another label is printed specifying delivery truck and position on truck

Geo software used to continuously update dispatch plans for trucks based on current load

7) Information is displayed on the DIAD IV identifying drop off order, position on truck

8) At delivery, package scanned. Information sent wirelessly to processing center

Customers sign on the dotted line on the DIAD IV.

The UPS data center receives all the information given by the DIAD’s via intranets, or the Internet when the customer creates a label from the UPS software’s.

UPS employs approximately 425,300 staff, with 358,400 in the U.S. and 67,300 internationally. Approximately 240,000 UPS drivers, package handlers and clerks, which make possible every single delivery to become a reality.

4) How has information technology transformed the package delivery business?

Information Technology (IT) gives a tremendous competitive advantage with respect to the past, because it gives accuracy, security to the companies using this kind of advance technology. It has created and easy way to send and...