Mystery Shopping

BUSINESS DIVISION SERVICES

focusing on insights

Monocle is a leader in the field of strategic consumer research;

we provide a precise understanding of the consumer to help

our clients make decisions that can lead to profitable growth.

Whether employing qualitative or quantitative methods, each

project is undertaken with the expectation that a breakthrough

in knowledge will be delivered.

Our measurement and analytical innovations enable clients to

keep pace with changing market trends, emerging

technology, and the increasingly demanding consumers.

looking beyond

With over 100 years of combined team experience, we are

able to deploy methodologies that provide our clients a

complete view of their customers. Our clients are in retail,

consumer packaged goods, telecom and real estate.

Our expansive data and measurement capabilities provide

market context and confidence through innovation and

integrity. We offer consumer insight solutions world-wide with

the flexibility and creativity of a boutique research agency.

Monocle strongly believes in the desire to excel; both for our

own satisfaction and efficiency, and for the complete

satisfaction of our clients.

a view from around

Our consultants and analysts possess skill and experience

ranging from business and customer research analysis to the

various facets of the global markets.

By sustaining a strong customer focus and a reputation for

quality, Monocle has established and maintained a high level

of user trust and confidence in its knowledge of regional

markets.

The strategies and tactics employed have proven themselves

many times over and have ultimately contributed towards the

future growth of all parties.

a spectrum of solutions

Monocle is organized to provide all service necessary for your

company to obtain a solid return on your investment including:

• Mystery Shopping Programs

• Political & Social Market Research

• Automotive Market Research

• Retail...