Personal Trainer Inc. Lesson 1 Questions

Personal Trainer Inc.

1. Use the background information to create a business profile for Personal Trainer. Be sure to indicate areas where more information will be needed.

Personal Trainers Inc. is about to expand its’ successful fitness center into a new fitness “Super Center” in Toronto.

This Super Center will include the necessities of all fitness centers, like a large exercise area with state of the art equipment, a swimming pool, a sporting goods store, a health food store, and a snack bar. Along with these, they will offer new aspects like child care, a teen center, and a computer café.

2. Each new supercenter service represents a business function, which is composed of one or more business processes. Using the background information and the conversation between Susan and Gray, list the business functions and the processes with each function.

* Accounts receivable – Business receives payment from customers for goods or services.

* Accounts payable – Payment that comes from the company to outside sources.

* General Ledger – This record keeps information on all transactions.

* Membership List/Word Processing – This is the information that will be kept on each member of the fitness center.

3. Based on what you know, should Personal Trainer consider any of the following systems: ERP, transaction processing, business support, knowledge management, or user productivity? Why or why not?

I believe Business Support would be a great asset for Personal Trainer Inc. to consider. For example, business support systems can keep track of what a company sells when working with at TP system. In this case, membership balances can be updated for each month they pay. Also, during the beginning of the process for creating the Super Center, a business support system can help users make decisions by creating a computer model and applying a set of variables. In this situation, they could use a what-if analysis to determine the price it must...