The Role of Training and Staffing Factors in the Workplace

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The Role of Training and Staffing Factors in the Workplace

Sterando M. Davis

October 31, 2011

Ashford University

Human Resources Management


Dr. Robert Rupe

The Role of Training and Staffing Factors in the Workplace

The purpose of this paper is to address the problems to satisfy an organization’s training needs and accomplish its objectives in the following scenario: You are the supervisor of a group of employees whose task is to assemble tuning devices that go into cell phones. You find that quality is not what it should be and that many of your group’s tuning devices have to be brought back and reworked; your boss says that “You had better start doing a better job of training your workers.” Further analysis of this paper will discuss two primary questions: 1) What are some of the “staffing factors” that could be contributing to this problem, and 2) How would you determine if it is in fact a training problem.

Today, the lack of skilled manufacturing employees is the major problem holding companies back. As a contributing writer of CNNmoney, Kumar (2011) reports, “The major challenge for the industry now, manufacturers say, is the shortage of skilled workers to keep up with resurgent demand. Elk Grove Village, IL-based Acme Industries has added 21 jobs since November 2010 to a total of 135 employees and is currently trying to fill eight openings” (Kumar, 2011, para. 5). The answer to the unskilled manufacturing employees may be more an internal staff-disposition to training for developing the skills of every current employee and new hire, including many who have never set foot in a manufacturing before.

Inserting components into a cell phone can be a complex operation. If there are multiple instances where there are problems with the cell phones then, the first thing that needs to be determined is there a physical problem with the tuning devices themselves in the production process. Second,...