At Sandwich Blitz, Lei Noticed What Appeared to Be a Discrepancy in the Time Sheet of One of the Customer Associates. When She Asked the Unit Manager About This, She Learned That the Team Supervisor Had Allowed the

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Date Submitted: 08/14/2012 08:44 AM

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Assignment Instructions

Unit: 6

Instructions: This week's assignment consists of watching a scenario about Sandwich Blitz, Inc and reading the textbook section on Bureaucratic Control Systems in the Bateman and Snell text. Lei noticed what appeared to be a discrepancy in the time sheet of one of the customer associates. When she asked the location manager about this, she learned that the team supervisor had allowed the associate to report hours not actually worked in this pay period, thus receiving pay for time not yet earned. Lei did not like this practice and immediately viewed this as a control issue. After checking the employee handbook which had been in effect since she and Dalman were actively managing the single location, she discovered that this practice was not covered. She also realized that many of the duties that employees were expected to do and were in fact, evaluated on were also not clearly addressed. After reading the scenario above and the textbook section on Bureaucratic Control Systems, respond to the following question: Question: How can Lei apply the four step control process outlined in the text to address the problem of misreporting hours? Write your assessment in paragraph form, using Microsoft Word. Your document should be at least one full double-spaced page (full page) in length, using size 12-point Times New Roman type font. This should be free of spelling and punctuation errors. Submission Instructions: Draft your Assignment paper at least one full double-spaced page in length, using size 12 Times New Roman font in MS Word format. Be sure your paper is well written in paragraph form, with correct spelling, grammar, and punctuation. Be sure to name your file according to the Kaplan file-naming convention. Submit your Assignment to the correct unit Dropbox for grading before the close of the unit as an attachment. Submit Assignment to the Dropbox For additional help submitting to the Dropbox, please see the Dropbox Guide under...