Case Incident

Organizational Behavior

CASE STUDY: THE NICE TRAP?

Q1. Do you think there is a contradiction between what employers want in employees (agreeable employees) and what employees actually do best (disagreeable employees)? Why or why not?

Answer. Agreeable employees provide cooperative working environment to better communication. They concern for people more and form strong relationships with their customers and co-workers. Whereas, disagreeable employees might have the nerve to push unique ideas and stand behind them so when there is to hire an employee for leader’s post, overly agreeable employee would not be suitable.

Keeping in view the present situation, employers mostly hire agreeable employees to increase their customer because it would contradict overall success that could not be done with disagreeable employees.

Q2. Often, the effects of personality depend on the situation. Can you think of some job situation in which agreeableness is an important virtue? And in which it is harmful? 

Answer. Any job situations where saving the life of another person in involved the workers should in agreement e.g.

1. Social workers (assess client need, assist client)

2. Nurses (friendly, care the patient want and need)

3. Customers (friendly, customer satisfaction)

Agreeableness is harmful when where the job requires dog-eat-dig attitude e.g.

1. When there is to earn a higher sales return on a seldom sold luxury item as a sales man.

2. Head of public service organization negotiating with a government leader.

Q3. In some research we have conducted, we have found that the negative effects of agreeableness on earnings are stronger for men than for women (that is, being agreeable hurt men’s earnings more than women’s). Why do you think this might be the case?

Answer. Negative effects hurt men’s earnings more than women on the basis of differences between men and women in a society.

Women thought to be more communicative type acting as a mediator in numerous...