Service Request Srm-012

Riordan´s Service Request

RIORDAN SERVICE REQUEST

Riordan manufacturing had some challenges managing their accounts in all areas. The availability of some innovations are in need for the company. With a detailed analysis of all its business systems and the implementation of the new recommendations implemented by its CEO, Riordan can be in the road to a successful future. Not only it will definitely help personnel in making the work easier and more efficient, but will also improve its customer service, making clients satisfied and happy with the products. The company will also expect to increase its revenue. With the implementation of the suggested changes, the company will have a more efficient and more structural database. With this database being uniform, it will make easier to keep record on transactions and future improvements, saving the company money and time.

Home Page

As clients enter to Riordan’s website, the home page will certainly give a good impression to customers and future customers. The page expresses the mission and the history of the company, however there are some material that can be altered so that customers can get more output of Riordan’ s website. One of the things that could be added to the website is the option of a forum or blog where customers can publish their personal thoughts about the company’s products and the customer service Riordan offers. Business blogging can be very crucial to a business since it is a good marketing strategy. Customers and clients’ output will certainly help the company on the way it operates. Furthermore, business blogging can also assist with providing customers offers and coupons, motivating them to use Riordan’s services and products.

Another method that could be added to the home page would be a link that would take ther user to Riordan’s Social networking site (provided by Facebook). Social networks are...