Kardell Issues

Table of Contents

1. Introduction ............................................................................................................ 1 2. Tips For Using NOW!Plus ..................................................................................... 2 3. Log In ..................................................................................................................... 3 a. Navigation ...............................................................................................4-5 4. Product Registration .........................................................................................6-15 5. Entitlement ......................................................................................................16-20 a. Registered Equipment ........................................................................17-18 b. Unregistered Equipment .....................................................................19-20 6. Claiming ..........................................................................................................21-58 a. Claiming/Entitlement/Registered Equipment ......................................21-35 b. Claiming/Entitlement/ Registered Equipment /Service Part Claim.... 36-38 c. Claiming/Entitlement/ Registered Equipment /DOA Claim .................39-41 d. Claiming/Entitlement/ Registered Equipment /Preauthorization ....... 42-44 e. Claiming/Entitlement/ Registered Equipment /SMB............................45-47 f. New Warranty Claim ...........................................................................49-58 7. Claim Hotlist ........................................................................................................ 59 8. Claim Inbox .....................................................................................................60-61 9. Claim Review ..................................................................................................62-63 10. Contracts...