Dabbawala

An

 Investigation

 study

 on

 the

 life

 and

 livings,

  organization

 and

 culture

 of

 the

 six

 sigma

 winners

  “Mumbai

 Dabbawallas”

[Document

 Subtitle]

Arjun

 Singh

 Arora

ARJUN

 SINGH

 ARORA

  HMP02030

Table of Contents

1 2 3 4 5 6 7 8 9 Research Proposal Declaration Acknowledgement Synopsis Introduction Top 10 Reasons to use Dabbawalla The Life and Livings and the Culture of Dabbawallas A Day in the life of a Dabbawalla The Organisation • • • • 10 11 12 13 14 The Organisation Structure Duties and Responsibilties Human Resource Policies of the Association Human Resource Practices of the Association 3 4 5 6 7 9 10 11 12 12 13 14 16 18 20 22 23 25

Management Principles Supply Chain Management Coding System Conclusion References

Global

 Cuisine

 Midterm

 Report

  Arjun

 Singh

 Arora

 –

 HMP02030

 2

 of

 26

Research Proposal

Research Question

An Investigation Study of the Life and Livings, Organisations and Culture of the Six Sigma Winners ‘ Mumbai Dabawalas’

Rationale

The reason why I selected this topic is because I’m very fascinated towards the supply chain management line. I find this research interesting because the “Mumbai Dabawalas” are doing 4,00,000 transactions everyday without the help of any technology or educated manpower and are still able to deliver the tiffins on time and without any errors.

Methodology

To conduct the investigation study I mainly concentrated on secondary research by reading the various studies that have already been conducted by students from other management institudes. To gain more information I also watched a few lectures by Professor Pawan Agarwal (PHD on Supply chain management) and other documentaries such as “….” By BBC.

Global

 Cuisine

 Midterm

 Report

  Arjun

 Singh

 Arora

 –...