Mgmt 380 Review

Exam 1 Review Sheet

• Compare and contrast Drucker’s definition of management with your book’s definition. What are the virtues and drawbacks of each definition? So what? How does the definition of management you use have the potential to impact behavior?

Drucker: To make people capable of joint performance [working together] by giving them common goals, common values, the right structure and the ongoing training and development they need to perform and to respond to change. /// Making people’s strengths more effective and their weaknesses irrelevant. // Virtues: focus on people’s strength. Help people to develop and train their skills. Drawbacks: Not effective.

Book: The art of getting things done through the efforts of other people. /// Dimensions of management: planning leading, organizing, and controlling. // Virtues: Effective Drawbacks: Not care about people and workers.

Comparison: Book: How to get things done. Drucker: How to make people capable to finish the work.

Personal impact: book tells me the step and the ways to manage people. Drucker teaches me it is also important to train and develop people to fit the job.

• Differentiate the four trade-off (取舍) strategies: differentiation, low cost, focused low cost, focused differentiation.

A low-cost leader: can gain significant market share enabling it to produce a more powerful position relative to both suppliers and competitors.

Focused low cost: narrowly focused market strategy.

Differentiation: Marketing a unique product to a broad-based market. Price is not the significant factor.

Focused Differentiation: Unique product and a unique market.

• Identify the kind of managerial role being played such as monitor, disseminator, figurehead, etc.

The informational roles link all managerial work together: Figurehead(名义领袖), leader, liaison(联络人)

The interpersonal roles ensure that information is provided: Monitor, disseminator(传播者),...