Tanglewood Case 2

1b)

Table 1.1 Markov Analysis Information

Transition probability matrix | Current year |

| (1) | (2) | (3) | (4) | (5) | Exit |

Previous year | (1) Store associate | 0.53 | 0.06 | 0.00 | 0.00 | 0.00 | 0.41 |

| (2) Shift leader | 0.00 | 0.50 | 0.16 | 0.00 | 0.00 | 0.34 |

| (3) Department manager | 0.00 | 0.00 | 0.58 | 0.12 | 0.00 | 0.30 |

| (4) Assistant store manager | 0.00 | 0.00 | 0.06 | 0.46 | 0.08 | 0.40 |

| (5) Store manager | 0.00 | 0.00 | 0.00 | 0.00 | 0.66 | 0.34 |

| |

Forecast of availabilities | Next year (projected) |

| (1) | (2) | (3) | (4) | (5) | Exit |

| | Current Workforce | | | | | | |

Previous year | (1) Store associate | 8,500 | 4505 | 510 | 0 | 0 | 0 | 3485 |

| (2) Shift leader | 1,200 | 0 | 600 | 192 | 0 | 0 | 408 |

| (3) Department manager | 850 | 0 | 0 | 493 | 102 | 0 | 255 |

| (4) Assistant store manager | 150 | 0 | 0 | 9 | 69 | 12 | 60 |

| (5) Store manager | 50 | 0 | 0 | 0 | 0 | 33 | 17 |

1d) | | | | | | | |

Gap analysis | Next year (projected) |

| | | (1) | (2) | (3) | (4) | (5) |

| Year-end total(column sum) | 4505 | 1110 | 694 | 171 | 45 |

| External hires needed (current workforce-total) | 3995 | 90 | 156 | 21 | 5 |

1c)

Environmental scan

Upon the completion of the environmental scan, it has been determined that Tanglewood could possibly have a problem with filling vacancies in the future. There are a variety of reasons for this. The data from the scan shows that the available managerial positions can be filled by the current pool of available candidates. The current hiring standards has the employees starting from a base store associate and they must work their way into other positions in the organization or store.

As Tanglewood seeks to have a remarkable and outstanding workforce hiring from the outside is a focus. Highly motivated college graduates are a great resource for Tanglewood. The scan however shows that current college...