Journal

March 2015

Management Times

India’s Outstanding Management Journal

SBI starts Tech Learning Centres to promote tech-banking

In an effort to move closer to

customers and to empower

them, the State Bank of

India, India’s largest bank,

launched a massive,

customer friendly initiative,

Tech Learning Centres

(TLCs) across the country.

“TLC is a unique initiative to

empower its customers

through technology and

awareness,” stated Anshula

Kant, Deputy Managing

Director, SBI.

According to her, 385 State

Bank TLCs across the length

and breadth of the country

have started holding

interactive learning sessions

and demos of the bank’s

tech-channels for over ten

thousand customers every

month since November

2014.

CONTENTS

1

SBI starts Tech Learning Centres

to promote tech-banking

2

Editor Writes

3

Second and fourth Saturdays to be

bank holidays

4

Tata Power signs MoU with

Russia's SEUK

5

Sikorsky open to making copters

in India

6

Globe Trot

11

New - Now

&

Merry, Merrier

Management Times

“A large number of

customers are having an

initial fear and hesitation

to use technology for their

banking needs. But

through this initiative we

were able to remove such

hesitation among them,”

stated Ms. Kant, while

talking to The Hindu.

SBI’s all 385 regional

offices are participating in

this initiative, which

including rural, semiurban, urban and metro

regions. After launching in

December, 2014, more

than 30,000 customers

were trained under these

centres, till date.

The Bank conducting the

workshops for about 90

minutes on the 3rd Friday

of each month at 4 pm

from these 385 fixed

locations, whose addresses

are available on the bank's

website, stated Ms. Kant.

While some banks target

young customers, Ms.

Kant stated that SBI gets

participation from all age

groups, irrespective of

their educational and

financial background.

TLCs will spread

awareness of the Bank’s

various tech channels...