Case Study

This page intentionally left blank

PROJECT MANAGEMENT

IN PRACTICE

Fourth Edition

Samuel J. Mantel, Jr.

University of Cincinnati

Jack R. Meredith

Wake Forest University

Scott M. Shafer

Wake Forest University

Margaret M. Sutton

Sutton Associates

JOHN WILEY & SONS, INC.

ffirs.indd i

9/6/10 1:13:52 PM

VICE PRESIDENT AND PUBLISHER

ACQUISITIONS EDITOR

EDITORIAL ASSISTANT

MARKETING MANAGER

MEDIA EDITOR

CREATIVE DIRECTOR

DESIGNER

PRODUCTION MANAGER

SENIOR PRODUCTION EDITOR

PRODUCTION MANAGEMENT SERVICES

COVER PHOTO

George Hoffman

Lise Johnson

Sarah Vernon

Karolina Zarychta

Elena Santa Maria

Harold Nolan

Kevin Murphy

Dorothy Sinclair

Trish McFadden

Suzanne Ingrao/Ingrao Associates

© Omar Ariff/iStockphoto

This book was set in 10.5/12 Goudy by MPS Limited, A Macmillan company and printed and bound by

Donnelley/Willard. The cover was printed by Phoenix Color.

This book is printed on acid free paper.

Copyright © 2011 John Wiley & Sons, Inc. All rights reserved. No part of this publication may

be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic,

mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Sections

107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of

the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright

Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978)750-8400, fax (978)750-4470

or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to

the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774,

(201)748-6011, fax (201)748-6008, or online at http://www.wiley.com/go/permissions.

Evaluation copies are provided to qualified academics and professionals for review purposes only, for

use in their courses during the next academic year. These...