Iibm - Organizational Behavior

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Organizational Behavior

Multiple choices:

Q1. It is the degree to which a person identifies with a particular organization and its goals, & wishes to maintain membership in the organization

a) Job involvement

b) Terminal value

c) Attitude

d) Value

Q2. _________ means moving information from the hidden area to the open area

a) blind area

b) unknown area

c) public area

d) self disclosure

Q3. An approach in which the goals of one party are in direct conflict with the goals of the other party

a) Negotiation

b) Distributive bargaining

c) Stress

d) None

Q4. The measure of a person’s ability to operate within business organizations through social communication & interactions

a) Transactional analysis

b) Interpersonal skill

c) Life position

d) Johari window

Q5. Where the source of power is in person’s control over rewarding outcomes, that power is called

a) Coercive power

b) Referent power

c) Legitimate power

d) Reward power

Q6. It means melting resistance to change; the people who will be affected by the change come to accept the need for it

a) Organization

b) Unfreezing

c) Changing

d) Refreezing

Q7. This training is also known as laboratory training, encounter groups & T-groups

a) Sensitivity

b) Survey

c) Process

d) Team building

Q8. They are the things that come together to define a culture & reveal that the culture is about to those who pay attention to them

a) Culture

b) Espoused value

c) Artifacts

d) Organizational culture

Q9. This stage encompasses all the learning that occurs before a new member joins the organizations

a) Socialization

b) The Pre-arrival stage

c) Encounter stage

d) Metamorphosis stage

Q10. It refers to the...