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SPRING 2016
MGT 4030 B
CROSS CULTURAL
MANAGEMENT
WEEK NINE
DECISION-MAKING AND
PLANNING ACROSS CULTURES
1
Learning Objectives
By the end of this week the student should be able to:
The different perspectives of decision making
Explicitly explain the impact of culture on decision making.
Understand reflections of culture on planning.
Topics
Managing uncertainness across cultures;
The optimal approach to decision making;
Limitations of the optimal approach;
Cross-cultural differences in decision-making;
Meaning of planning,
2
DEFINITION
The conscious process of moving toward
objectives after considering various
alternatives Shull et al (1970)
Concerned with making an appropriate
choice among a multitude of possible
scenarios. Mintzberg ( 1998), Evans et al
(2002)
1-3
Decision Making
Stages in the Rational Decision Making
Model
1. Defining the problem
2. Gathering and analyzing relevant
data
3. Considering alternative solutions
4. Deciding on the best solution
5. Choose best alternative
5-4
External factors Internal factors
Political
Speed of making
Economic volatility
decisions
Associative thinking
of exchange rates,
Nature of direct
foreign investments
Location of decision
making : Head
office, Subsidiaries
or with an alliance
1-5
Prescriptive
Descriptive approach
approach
Focus on
Focus on
Various steps that are
Understanding the
involved in the way
rational processes that
managers carry out the
managers use to reach
task of decisionan optimal outcome.
making.
Includes, situational
Includes, information
factors like time,
needed, approvals to
market pressures and
be obtained, chain of
concessions needed to
command to be
make an optimal
observed, time taken to
decision
1-6
DEDUCTIVE VERSUS
INDUCTIVE DECISION
MAKING
Deductive Reasoning: Encourages managers to start
with broad and wide generalizations or...