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Category: Business and Industry

Date Submitted: 08/23/2011 06:38 PM

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Changes at Scott Mortgage

The nature of change in the work environment of the 21st century is unprecedented. Change itself is not new in the business world, but the degree to which today’s leaders are required to adapt to change is unlike every before. Businesses are forced to deal with both economical and non-economical changes that affect the business and its management as a whole (Cortada, 2002). Most employees today are encountering both pre-industrial and post-industrial economies in various businesses and in different countries. The thing that is changing within in businesses today is how the essentials of management are being implemented due to the changes in technology and how businesses are ran as a whole. Non-economical changes have affected workers through-out the nation. The expansion of democracies has increased the growth of free trade practices making it more difficult to do business in some countries, but easier to sell goods in others.

The overall economy of the 21st century may be the largest factor in businesses adapting to change. Money is a major concern when it comes to change and they certainly can be expected to resist changes that might lower their incomes. Changes in established work practicess or job duties, as was experienced at Scott Mortgage, may threaten an employee’s economic security causing employees to be afraid of such change (Hellriegel & Slocum, 2009). In the U.S. alone employees are even afraid to see small changes such as companies moving from manual input of data to a more computerized system because this may cause the company to downsize. Employees may dread the idea that once the changes are made they would no longer be as important to the business. Today’s leaders have to keep in mind that the economical and non-economical factors play a role in the way employees are able to adapt to change.

Change is normal and good, but the typical reaction of employees to change is unpredictable. When managing change, within an...