Paper

Traditionally it is believed that the operations management is as a transformation process that takes set of inputs and transforms them into the out put. The output can be the goods or services. This includes the effective planning, scheduling and control of the activities that produce the required outcomes. (Cecil C. Bozarth, Robert B.Handfield, 2008)Operations management plays a key role in determining the success or failure of an organization. To carry forwards the inputs of each unit all together and getting turn edit into the outputs is the real synergy, which helps organization to set the directions towards climbing the heights of success. According to the William J. Stevenson as he state in his operations management book ‘Operations management is the management of the system or process that create goods and/or provide services’ this involves various inputs, he add, ‘ the creation of goods or services involves the transformation or conversion of inputs into outputs. Such as capital, labour and information are used to create goods or services using one or more transformation processes’.

Although the goods and services go hand in hand, there are some very basic differences between the two. This can be determined through its nature of the business. Some organizations can have higher degree of tangibility or intangibility. This can be determined through its nature of business. For instance, if the organization is selling goods, it can be determined high level of tangibility and otherwise if its selling services then level of intangibility will be high.

Operation standards at Pizza Hut Functional Units

The activities of business organizations are mostly divided according to the functionality, the management of the personnel and the responsibilities. (Joseph S.Martinich, 1997)The operations at Pizza hut can not be highlighted for any of the single functional unit. Rather it is the collection of several set of the activities that take place...