Nwsc Report

MT KENYA UNIVERSITY

DEPARTMENT OF INFORMATION TECHNOLOGY

INDUSTRIAL ATTACHMENT REPORT

BY

TANUI SILAS KIPKORIR

REG NO: DIT/2013/51912

COMPANY

NAIROBI CITY WATER AND SEWERAGE COMPANY (NCWSC)

3MONTHS

FROM 26th JANUARY TO 23rd APRIL

DECLARATION

Declaration by the Student

I ………………………………………………………………..declare that this is my original work and has not been presented anywhere else to the best of my knowledge.

Signature……………………………… Date……………………

Confirmation by the Supervisor

I……………………………………………………………….confirm this report has not been presented anywhere to the best of my knowledge.

Signature………………………………….. Date………………………..

Company’s Official Stamp…………………………………………

DEDICATION

I dedicate this report to my parents, brothers and sister and to any other person who have been source of encouragement and who have supported me financially and spiritually throughout my attachment period.

ACKNOWLEDGMENT

My thanks and sincere appreciation goes to Tabitha mbete my Supervisors, for their continuous encouragement, training, their time, strategic thinking, goal focus and sincere support that they offered to me throughout the attachment period.

I would also like to acknowledge and thank my fellow Interns, for the support, effort and encouragement they have offered to me throughout the attachment period. Lastly, I acknowledge all the entire staff of Nairobi City Water and Sewerage Company. I could not have accomplished my attachment work without their genuine concern, motivation and intellectual challenges.

LIST OF ABBREVIATIONS

ICT: Information and Communication Technology

PRTG Network Monitor: Paessler Router Traffic Grapher Network Monitor

JTL: JamiiTelcom Limited

IP: Internet Protocol

DNSS: Domain Name Service Server

CMS: Customer...