Ldr 531 Week 3 Quiz - New

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LDR 531 Week 3 Quiz - NEW

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1 The two general approaches to negotiation are ________ bargaining and ________ bargaining.

formal; informal

affective; reflective

emotional; rational

distributive; integrative

2 When ________ is of importance in decision making, group decisions are preferred to individual decisions.

efficiency

acceptance of solution

clear responsibility

speed

3 As a consequence of the information circulated by the grapevine in an organization, employees experience

increased member satisfaction

increased anxiety

increased power

increased certainty

4 Genepa Corporation manufactures home appliances and other electronic products. Genepa is planning to introduce a new refrigerator model. The marketing manager at Genepa has developed a marketing plan for this new product and wants to communicate this plan to all the employees in the marketing department. Which of the following is most likely to be the best form of communication for communicating this plan?

Oral communication

Grapevine communication

Written communication

Nonverbal communication

5 The ________ view of conflict focuses on productive resolution of conflicts.

transactional

managed

interactionist

rational

6 The informal communication network in an organization is

determined by organization

based on clear and factual information

characterized by ambiguity

rooted in issues of minimal importance to employees

7 Bonnie Patterson has been a manager for seven years at Wayne and Watson, a legal consultancy firm. A good part of her workday involves holding meetings and she likes to do work on a time-bound schedule. For this reason, members of her team receive the agenda at the beginning of the meeting, followed by some...