Business

Competency Two - Group Development Ch 9, 14

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

1. An informal group is characterized by the ________.

A) stipulation of expected behaviors by the organization

B) predetermined designation of tasks of members.

C) pursuit of particular organizational goals.

D) fulfillment of the need for social contact

E) creation of timelines and rationale

Answer_____d____

2) The second stage of the five-stage group development model is characterized by ________.

A) uncertainty about the purpose, structure, and leadership of the group

B) pride in the accomplishments of the group

C) strong feelings of group identity among members of the group

D) cohesiveness and close relationships among members of the group

E) intragroup conflict within the group

Answer_____e____

3. When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

A) storming

B) norming

C) inertia

D) forming

E) performing

Answer___e_____

4) Most people assume that a police officer should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

A) similarity

B) role expectation

C) diversity

D) dispersion of responsibility

E) uncertainty reduction

Answer______b_____

5) The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

A) reference

B) appearance

C) organizational

D) social arrangement

E) performance

Answer_______d_____

6) Jonas Wilkes has struggled for many years with tight finances at home. Throughout school and college, he worked really hard, earned the best grades, and prepared himself for a better life. By a better life, he meant a house in the uptown Wellington Road...