Information and Communication Technologies

4

TH EDITION

Managing and Using Information Systems

A Strategic Approach

KERI E. PEARLSON

KP Partners

CAROL S. SAUNDERS

University of Central Florida

JOHN WILEY & SONS, INC.

To Yale & Hana To Rusty, Russell &Kristin

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Preface

Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without the talking about the other.1 Bill Gates Microsoft I’m not hiring MBA students for the technology you learn while in school, but for your ability to learn about, use and subsequently manage new technologies when you get out. IT Executive Federal Express...