Management Roles

Management Roles

Kenneth Roberson

CMGT/530

Ricky Chow

10/1/2012

Management Roles

The business that I chose with less than 50 employees was Santa Mckibbins Family Dentistry and the business with more than 500 employees UPS. The businesses are very different in many ways and the way that they are set up. The least amount of employees the less you have to do like insurance wise and things like that and you have a close circle of employees.

Santa Mckibbins family dentistry is a privately owned dentistry located in Durham, NC by Dr. Santa Mckibbins. They are a dental practice devoted to restoring and enhancing the natural beauty of your smile using conservative, state-of-the-art procedures that will result in beautiful long lasting smiles. Inside the dentistry you have the dentist at the top, three employee’s two pass instruments, one employee taking appointments and answering the phones, and one employee greeting the guest and doing check-in. This hierarchal organization works very well within this organization because each person knows there role and roles are very distinctive to minimize confusion. You have one head person and that’s the dentist the other people are helpers. Each of the employees can contribute to the company by doing their job and other specific task asked to be complete by the dentist. The IT function of the dentistry would be all the new and enhanced technology/ tools used to clean and do procedures on teeth.

UPS (United Parcel Service) is a very large company that is Worldwide with 407,000 employees all over the world. Ups are a package delivery company that is best known for its fast delivery of packages, documents, and letters in the US. UPS is broken into three categories international packages, domestic packages, and supply chain and freight. International package service provides a way of delivery to 220 different places. Domestic package services are the way of delivery around the US for letters, packages, and...