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Category: Business and Industry
Date Submitted: 05/15/2010 09:54 AM
CHAPTER Managerial Ethics and
Corporate Social
Responsibility
CHAPTER OUTLINE
What Is Managerial Ethics?
Criteria for Ethical Decision
Making
Utilitarian Approach
Individualism Approach
Moral Rights Approach
Justice Approach
Factors Affecting Ethical
Choices
The Manager
The Organization
What Is Social Responsibility?
Organizational Stakeholders
The Ethic of Sustainability and
the Natural Environment
Evaluating Corporate Social
Performance
Economic Responsibilities
Legal Responsibilities
Ethical Responsibilities
Discretionary Responsibilities
Managing Company Ethics and
Social Responsibility
Ethical Individuals
Ethical Leadership
Organizational Structures
and Systems
Ethical Challenges in Turbulent
Times
Economic Performance
Social Entrepreneurship
LEARNING OBJECTIVES
After studying this chapter, you should be able to do the
following:
1 Define ethics and explain how ethical behavior relates to
behavior governed by law and free choice.
2 Explain the utilitarian, individualism, moral rights, and
justice approaches for evaluating ethical behavior.
3 Describe how individual and organizational factors
shape ethical decision making.
4 Define corporate social responsibility and how to
evaluate it along economic, legal, ethical, and
discretionary criteria.
5 Describe four organizational approaches to
environmental responsibility, and explain the philosophy
of sustainability.
6 Discuss how ethical organizations are created through
ethical leadership and organizational structures and
systems.
7 Identify important stakeholders for an organization and
discuss how managers balance the interests of various
stakeholders.
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4
Manager’s Challenge
119
Timberland is known for great shirts
and solid climbing boots. The company
has had a good financial history
with decent revenues and profits.
But CEO Jeffrey Swartz wanted
something more. In the early 1990s,
he began transforming Timberland
into a company known as...