Kristens Cookies

KRISTEN’S COOKIES ANALYSIS

VIVIAN NWAKAH

GPMBA GLOBAL OPERATIONS AND LOGISTICS

TABLE OF CONTENTS

INTRODUCTION

FIRST PHASE PRODUCTION

SECOND PHASE PRODUCTION

TIME

EQUIPMENT

CONCLUSION

EXECUTIVE SUMMARY

Kristen’s cookies company has the opportunity to turn a small home-based organization into a successful business. The niche market of high quality cookies, baked to order, and catering to college students has the ability to be a successful endeavor. The current plan shows that there is a basic operation that has the capacity to be profitable but possibly time consuming. There are some issues due to limitations of equipment but adequate planning and preparation will allow the company to overcome these obstacles. This analysis outlines the processes in detail and the potential opportunities to change or adapt the business processes for maximization of resources and profit.

“Kristen’s cookie” was born out of a necessity to feed hungry college students late at night. College students are prone to put off their most important projects until the last minute, which usually means the night before the exam or project is due. This is usually accompanied by buying huge amounts of snacks to fuel the late night studying sessions. Kristen’s cookies is geared to attract the hungry student away from the convenience store and provide them with quality, unique cookies that cannot be bought in the store. After all of the traditional bakeries are closed, Kristen cookies is operating and available to provide cookies with unique individualized ingredient combinations fresh out of the oven. Following with the four dimensions of operations processes, this business is a medium to high volume business. It has high repeatability, systemization, capital intensive, low cost units and specialization. The variety is medium high. It is flexible in the ingredients that it offers to the customers, well defined, standardized, matches customer needs, and has a low unit...