Business

Business Attitudes

In business communications, attitudes play a significant role in achieving business goals. Today the workplace can be a stressful due to the economy. Job cuts, layoffs, and even the threat of companies going out of business can put employees on edge. These stressful times can make it more difficult for employers to motivate their employees. Workers may take on negative attitudes as they fear for their jobs. Employee attitude problems have a very negative impact on the work environment as well as your company’s bottom line. An employee with an attitude problem may be careless, insensitive and inconsiderate of others. The negative effects of bad attitudes are widespread, and the morale of the entire company may lower due to employee’s attitudes. As managers and supervisors, their goal is to promote positive attitudes by motivating employees. Good attitudes can be taught, and the very best method is to lead by example. Every company’s goal should be that “attitudes are an important part of your success, both on the job and in your personal life.”

According to Tubbs (2009), an attitude is a mental state that exerts influence over an individual’s behaviors. Typically attitudes have been considered along with two other elements – beliefs and behaviors. Beliefs represent what we have learned or come to know through experience. As such, they are either true or represent what a person may think is true (for example, that working on a challenging project would bring recognition in the organization or that working after office hours would affect health and personal life). Behaviors (for example, whether one completes the project successfully or leaves the office at 6PM in the evening) represent the actions that a person may take with regard to a particular object or entity.

In the simplest case attitudes, beliefs, and behaviors should be related. Attitudes serve as one way to organize our relationship with the world. They make our interactions more...