Operation Management

Table of Contents

1.0 Executive Summary…………………………………………....3

2.0 Background to UPS……………………………………………4

3.0 Recent history and evolution of logistics…………………......4

3.1Significant milestones in logistics industry……………………………………...

3.2 Typical logistics model prior to UPS in 2011……………………………………

4.0 The transition at UPS………………………………………….

4.1 Key drivers for logistics transformation at the company……………………...

4.2 Process of transformation………………………………………………………

43 Key Milestones of transformation at UPS……………………………………..

4.4 Effect that UPS transition has on its business model and strategy…………..

4.5 UPS’ and customers’ financial benefits through the transition………………

5.0 Sustainable logistics at UPS………………………………….

5.1 The statement about ‘Logistic is Sustainable’……………………………...…

5.2 Sustainable Logistic Direction………………………………………………….

6.0 Conclusion………………………………………………….…

7.0 Reference……………………………………………………...

1. Executive Summary

Recently, it is widely known that logistic industry is a fast-developing industry all over the world. As the leaders in Logistics Industry, UPS plays an important role in managing the flow of goods, funds and information in more than 200 countries around the global, and delivering above 13.2 millions of packages every day.

In this report, firstly, we will introduce company background of UPS, the recent history and evolution of UPS to our readers who interested in them. In order to explain well, our report will explain this point along with the UPS logistic model‘s characterization and its landmarks in logistics industry.

Then, our group will describe the transition at UPS. From this part, readers will know what the key driver for logistics transformation is, how UPS operates the supply chain processes and the impact on the business strategy at UPS. Last but not least, we will insert some financial sheet to explain the financial benefits of the transition to UPS and customers.

Finally, our report will propose...