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Table of Contents

Introduction 2

1.1 Compare and contrast different organizational structure and culture 4

1.1.1 Structure of Jollibee and Lotteria 4

Jollibee 4

Lotteria 5

1.1.2 The organizational culture of Jollibee and Lotteria company. 8

1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance of the business 9

1.2.1 The relationship between an organization’s structure and culture 9

1.2.2 Organization’s structure impacts on business performance 9

1.2.3 Impact of organizational culture on business performance 10

1.3 Discuss the factors which influence individual behavior at work 12

1.3.1 Personality 12

1.3.2 Perception 13

1.3.3 Ability 13

1.3.4 Attitude 13

1.3.5 Conflict, stress and change 14

2.1 The effectiveness of different leadership styles in different organizations 15

2.1.1 Autocratic 15

2.1.2 Persuasive 15

2.1.3 Participative 16

2.1.4 Democratic 16

2.2 Explain how organizational theory underpins the practice of management 17

2.2.1 Scientific management 17

2.2.2 Classical administration 17

2.2.3 Human relation approach 18

2.2.4 The system approach 18

2.2.5 Contingency approach 19

2.2.6 Management today 19

2.3 Evaluate the different approaches to management use by different organization 20

Conclusion 22

Reference 23

Introduction

This report will show readers about the organizational structure and culture of Jollibee and Loterria company. Besides, it also helps readers understand clearly about the factors which influence individual behavior at work and the effect of the company’s organizational culture to its business performance by comparing and contrasting different organizational structures and culture.

Jollibee has full name that is Jollibee Food Corporation (JFC). It was established on January 26th 1978 in Philippines by Tony Tan Caktiong. Nowadays, Jollibee brand is today a globally renowned cuisine. On October 1996, this fast food...