Swot Analysis of Royal Malaysian Customs

2.1 Mission Statement

Department s Mission is to contribute to national growth and development by maximising the collection of all revenues due on imports, at minimum cost; and to facilitate trade through providing a responsive and efficient service to stakeholders .

2.2 Objectives of Customs Services Department

2.2.1 General Objective

The customs Department general objective is to assess, collect and account for import duties and taxes due on imports and ensure that all legally chargeable revenues are paid through effective administration of the relevant laws in order to facilitate both international and national trade such that local and foreign investment is facilitated while ensuring that local society is protected from importation of hazardous material/goods.

2.2.2 Specific Objectives

Apart from its fiscal responsibilities, Customs Services department is responsible for the following:

1. Enforcement of Customs legislation and other relevant laws;

2. Facilitation of legitimate trade;

3. Protection of society from illegal entry and exit of prohibited goods;

4. Compilation trade statistics for economic planning;

5. Take all actions necessary to identify and combat evasion of duties and to combat fraud in its many forms.

2.3 Customs Services Swot Analysis

2.3.1 Strength

1. The Department continues to take every opportunity of computerizing and modernizing the systems. The majority of Customs operations are now computer based. The Customs Department will benefit more with the incoming UCustoms systems.

2. The revised and enhanced Customs processes and procedures have been fully implemented and both electronic and hard copies have been availed to each unit. Implementation of these processes and procedures has increased staff confidence as far executing their duties is concerned.

3. Risk Management and Intelligence, Valuation, Customs

Enforcement and Post-clearance audit units have been strengthened through staffing and technical training provided...