Verizon Cultural Diversity

Nova Southeastern University

Wayne Huizenga Graduate School

of Business & Entrepreneurship

Assignment for Course: MGT 5020 – Managing Organizational Behavior

Submitted to: Bryan J. Pesta

Submitted by: Milen Kunev (N01545766)

Kimberly Liburd (N01447967)

Hilary Malave (N01474568)

Dwayne McKnight (N01147131)

Douglas Mercado (N01577480)

Date of Submission: November 24, 2013

Title of Assignment: Encouraging Cultural Diversity in the Workplace for Verizon

Wireless

CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.

Student Signature: ____Milen Kunev______________

Student Signature: ____Kimberly Liburd_________

Student Signature: ____Hilary Malave___________

Student Signature: ____Dwayne McKnight_____

Student Signature: ____Douglas Mercado_______

*******************************************

Instructor’s Grade on Assignment:

Instructor’s Comments:

Encouraging Cultural Diversity in the Workplace for Verizon Communications Inc.

Milen Kunev, Kimberly Liburd, Hilary Malave, Dwayne McKnight,

and Douglas Mercado

Nova Southeastern University

November 24, 2013

Table of Contents

1.0 Encouraging Cultural Diversity in the Workplace (Hilary)1

1.0.1 What is Cultural Diversity? (Hilary)1

1.0.2 How does cultural diversity impact the workplace environment? (Hilary)1

2.0 Company Overview – Verizon Communications Inc. (Hilary)2

2.0.1 Who Verizon is? (Hilary)2

2.0.2 Where Verizon impacts? (Hilary)2

2.1 Verizon’s Mission, Values & Vision Statements (Hilary)3

2.1.1 Verizon’s Mission, Values & Vision (Hilary)3

2.2 Service Offering (Hilary)4

3.0 Market Summary (Milen)5...