Human Resources

Human Resource Management Applications

7th Edition

Stella M. Nkomo University of Pretoria Myron D. Fottler University of Central Florida R. Bruce McAfee Old Dominion University

* ,> SOUTH-WESTERN

Qe> CENGAGE LearningAustralia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States

PART

i

Human Resource Management in Perspective: Environment and Legal Issues — 1

THE HRM FUNCTION/ENVIRONMENT

I . CASE The New Director of Human Resources 3 2. CASE The Human Resource Function of Harrison Brothers Corporation 9 3. EXERCISE Developing Environmentally Friendly HR Policies at City University 14 4. EXERCISE Human Resource Challenges during Mergers 17 s . EXERCISE Scanning the Contemporary Work Environment: Shifting Demographics 20 6. EXERCISE Evaluating the Financial Impact of Human Resource Management Activities: Reducing the Cost of Turnover 21 7. INCIDENT Human Resource Information Systems Data Breach 26

DIVERSITY ISSUES

8. CASE Managing Diversity: Johnson Chemical International 27 9. INCIDENT TOO Much Diversity? 35 10. INCIDENT The Cultural Diversity Training Program 36

THE LEGAL AND REGULATORY ENVIRONMENT

11. 12. 13. 14. is. 16. 17. 18. 19. 20. 21. 22. 23. 24.

CASE Investigating a Sexual Harassment Case 38 CASE Analyzing Promotion Data: Applying the 80% Rule 41 CASE Blowing the Whistle: Accounting Practices at Glenfair Electronics 45 CASE LGA Industries: Employing Undocumented Immigrants 46 CASE The Broken Employment Contract? 50 EXERCISE The Older Worker Questionnaire 54 EXERCISE IS This Unlawful Discrimination? 56 EXERCISE What Is Sexual Harassment? 60 EXERCISE Understanding the Americans with Disabilities Act 62 EXERCISE Group Debate Project 64 INCIDENT Giving Up Seniority to Accommodate a Disabled Colleague 68 INCIDENT "Beautyism" in the Workplace 69 INCIDENT Sexual Orientation Incidents: Bootstrapping Discrimination 71 SKILL BUILDER Data Analysis for Affirmative Action Plans 73

PART

2

Meeting Human Resource Requirements:...