Journal of Service Management

Journal of Service Management

Emerald Article: The marketing practices-performance relationship in professional service firms Jillian C. Sweeney, Geoffrey N. Soutar, Janet R. McColl-Kennedy

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To cite this document: Jillian C. Sweeney, Geoffrey N. Soutar, Janet R. McColl-Kennedy, (2011),"The marketing practices-performance relationship in professional service firms", Journal of Service Management, Vol. 22 Iss: 3 pp. 292 - 316 Permanent link to this document: http://dx.doi.org/10.1108/09564231111136845 Downloaded on: 28-06-2012 References: This document contains references to 80 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 1652 times since 2011. *

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