Communication

Communications 1

Communications

Activity 3

Communications

Terry Renfrow

Indiana Wesleyan University

Core Group

MGT 425 Ethics in Business

Roderick Leupp

I have read and understand the plagiarism policy as outlined in the syllabus and the sections in the Student Bulletin relating to the IWU Honesty/Cheating Policy. By affixing this statement to the title page of my paper, I certify that I have not cheated or plagiarized in the process of completing this assignment. If it is found that cheating and/or plagiarism did take place in the writing of this paper, I understand the possible consequences of the act/s, which include expulsion from Indiana Wesleyan University.

Communications 2

As written in the Supplemental Topics Notes there are several means of communications and

list four of them. All of these take place in out daily lives and especially our workplace.

There are other means of communications that come to mind as well.

1. Upward communication, which are questions, inquiries, complaints that employees direct

toward their superiors.

2. Downward communication, the guidance and leadership management gives

employees.

3. Non-verbal communications such as eye contact, facial expression and other forms of

non-verbal communication are signs that your boss or another employee is pleased or

displeased with your work.

4. Visual communication, the interactive form of communication which relies on the

observation skills of employees. Techniques such as presentations, displaying of charts,

figures and graphics on notice boards.

Knowing when and what type of communication to use is important in getting your message

across. For example, when an employee has performed in an outstanding, above-the-call manner

you would want to use a combination of...